Refund & Cancellation Policy
At Fresh Crumbs, every loaf is made with love, care, and only with the freshest ingredients. We follow a strict preparation schedule to ensure quality and freshness.
To help us manage inventory, minimize waste, and provide the best experience to all our customers, please review our refund and cancellation policy carefully before placing your order.
⏰ Order Changes & Cancellations
Cancellations and changes must be made at least 24hours before your selected pickup time in order to receive a full refund or reschedule your order.
Any cancellation request made after the 24-hour cutoff is not eligible for a refund, as your order will already be in production or finalized for baking.
To cancel or modify your order, please email us at [email protected] or text/call 726-400-5953.
🚫 Missed Pickups / No-Shows
Pickup slots are selected by you at checkout and help us ensure smooth service.
If you miss your selected pickup window, we will hold your order for up to 24hours.
After 24hours, your items may be donated or discarded in order to maintain freshness and quality.
No refunds or replacements will be provided for missed pickups or late arrivals beyond this window.
🙏 Why This Policy Matters
As a small, home-based business under Texas Cottage Food Law, we bake each order specifically for you. This policy helps us:
Prevent food waste
Schedule baking and pickup efficiently
Ensure freshness for every customer
Keep prices fair and ingredients top-quality
We truly appreciate your support, understanding, and love for our products.
From my kitchen to your table — welcome to the Fresh Crumbs experience.
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